Marketplace
Shopee
Up to 15% Cashback
New Customers
15%
Existing Customers
0.1%
Cashback timeline
Purchase
Tracked in
3 days
Confirmed in
15 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
- For partial returns or exchanges, we'll prorate the Cashback as an adjustment.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
- At international stores, exchange rate differences may result in small changes to the actual Cashback amount you receive.
Other terms and conditions
Shopee terms and conditions
- Higher Cashback for Shopee stores will only be tracked for orders made directly after redirecting from the same Shopee store in ShopBack. Start a new redirect for each purchase from a different featured Shopee store.
- Cashback is capped on checkout level on Shopee app.
Cashback tips
Remember to check T&Cs
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Restart from this platform every time
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Don't use adblockers or click on other links
Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
Try not to change website settings
Avoid modifying the website language, currency or region once you reach Shopee app or website - doing so may interfere with Cashback tracking.
Avoid modifying the website language, currency or region once you reach Shopee app or website - doing so may interfere with Cashback tracking.
Restart from this platform if payment fails
If you encounter payment errors during your purchase, you should restart your visit to the Shopee from this platform to ensure that your Cashback continues to be tracked.
If you encounter payment errors during your purchase, you should restart your visit to the Shopee from this platform to ensure that your Cashback continues to be tracked.