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- Get 5% OFF on selected brands and get a travel organizer FREE for a minimum spend of P10,000.
Robinsons Appliances Center - A Hub For All Kinds Of Home Appliances
To discuss the home appliances we need to understand what they are. These are the electro-mechanical devices, which help us in many household works on a daily basis. Mainly in two classes, the appliances are divided such as (1) Major appliances and (2) Small appliances. An additional category is also there which a part of both the categories i.e. the Consumer electronics. All the major household appliances like washing machines, refrigerators, water heaters, air conditioners, microwave ovens, induction cookers fall into the category of major appliances. Small appliances include all the small household machinery like juicers, mixers, grinders, food processors, toasters etc. Consumer electronics are the electronics equipment like TVs, audio-video players, remote controlled devices, telephones, mobile phones, computers etc. When it comes to getting all these appliances in one place, Robinsons Appliance center is the best choice for you. There are a ton of options, from which you can get your desired one. With umpteen options available and in a convenient way, shopping for home appliances is a great experience here.
Life is not possible without appliances. A day starts with the use of an appliance and throughout the day, we need them. We do not do anything without the help of an appliance. Our morning starts with an alarm clock, for bathing in warm water we need a geyser, take food or drink from a refrigerator, put some fresh clothes from the laundry room and continues with such use of a gadget. Until we go to bed, we are in a constant need of them. We cannot imagine our life free of gadgets in this modern era. It not only just saves our energy but also saves time. Every time a new technology comes, as per the need of customers and replaces the existing one. The new inventions have shaped our society in many ways. Now there exists no place in this universe, which seems unreachable for the humankind. With the technological advancement, every wish gets fulfilled.
Since its establishment, the company has kept the values of honesty, reliability by providing excellence in its services. It has maintained a pace with the new inventions. By building a strong marketing team, it always stands in the top lists by fulfilling customers’ expectations.
Robinsons' Journey Through The Years
Robinsons Appliances Corporation is a kind of consumer electronics unit of leading multi-format retail chain operator Robinsons Retail Holdings Inc. It was founded in the year 2000 headquartered at 110 E. Rodriguez Jr. Ave., Libis, Quezon City, Philippines. It has now more than 100 branches opened across the country. Over the years, it has given a wide range of quality appliances to its customers at attractive prices.
Since its establishment, it has been continuously moving in a path of excellence. It has held its belief in delivering value-for-money products to both residential and commercial unit. By observing customers’ demand, it always comes with a new product with the latest technology. In the webpage, the vision of the brand is clearly described, which reads as “To be the leading appliances retailer in the Philippines offering unparalleled customer experience through global brand assortment and dependable value-adding services”.
Product Offerings At Robinsons Appliances Center
Robinsons Appliances Centers can be found all across the Philippines. The appliances are available for the Filipinos to purchase from both online and offline stores. As per their convenience, they can choose any of the given options. They have categorized the products according to its type so that the customers can get their desired one without any hassle. The appliances are like:
- Televisions - In this category, you can find LED TV, Curved LED TV, Smart TV, UHD TV. Products are further categorized according to the screen sizes of TVs. You can choose any of your specifications and purchase according to your budget.
- Audio - Video Players- Under this you can get Video players, Soundbars, Sound system, Karaoke, Portable speakers and Component system.
- Home appliances - Here you can get all the home need appliances like Fans, Washers, Dryers, Vacuum cleaners and personal care items.
- Kitchen appliances - This section covers Refrigerators, Ranges, Microwaves, Ovens, Grinders, Mixers, Electric Cookers, Heaters and many more.
- Aircon - All types of air conditioners like window type and split type fall in this category. The air con also has different specifications like size and capacity.
- Gadgets - Here you will get Cameras, Headphones, Mobiles & Tablets, Laptops, accessories for mobiles and laptops.
Browse Products And Place Orders
Shopping through online and offline is very convenient. You will get numerous products on the website as well as at their outlets. You can give the product specification in the search bar and get the products in a fraction of seconds. All the description is given in the English language. You have to log in through the site if you wish to buy products online by giving all your details, phone numbers, and address. You can select as many numbers of products as you want and store it in your cart. The numbers of products you add will be accumulated in the cart and the prices sum up accordingly. You can remove the products any time from your cart. You can get the review of the products from the customers who have already bought it. So by going through the reviews, you can decide to buy a product or not. At any point of time, you feel like buying the products later then you need not worry about it. Your products will be stored in your cart for days. Therefore, when you set your mind to buy then you have to log in again and proceed for checkout. You have to choose for the payment options like credit card, debit card or PayPal after checkout. So while payment if you have any Vouchers, coupons or promo codes then you can avail discounts. The brand has launched membership cards for its loyal customers. Every time you make a purchase, the price values that you have paid will be added to your card as reward points. These reward points can be accumulated in your card and if you want to redeem the points then you can do it in your next purchases while payment. Its very simple to get a membership card. Just go to the store, pay P150, and give all your details to get a card.
The moment you place your order with the delivery address, the company sends a confirmation mail and the tracking id. As soon as the items are shipped, you will get a message for it. You can track the shipped items and keep track of your order. The shipping process usually requires two days to start, and delivery time depends on your delivery address.
If you want to go for offline shopping then also it is well and good. In the outlets, you can have all the items available those are present online. You need to visit the store, talk with their representative and gather ideas about the products of different brands and go for the purchase of your choice. Some of the products need installation at your home or office, so the installation service is offered at free of cost by the brand whether you purchase it online or offline. You need not worry about it.
Order Cancellations , Returns, And Refunds
The return policy for online and offline is clearly described on their webpage. You will find a link regarding this. It says,
Return policy for the offline store- Return and exchange of merchandise by the customers are allowed if all the conditions are satisfied. The conditions are:
- Duly supported by the sales invoice covering the sale of the said merchandise.
- Returned within 7 days from the date of purchase at the branch where the item was originally purchased.
- Returned with complete tags, labels, and accessories (box, Styrofoam, plastic) with no defects or damage except for items with visible factory defects.
- Return policy for an online store- Return and exchange is allowed the following refund of purchased merchandise if the conditions are followed.
- Duly supported by a Tape receipt covering the sale of the said merchandise.
- Returned with complete tags, labels, accessories and with an unbroken seal with no defect or damage except for items with visible factory defects.
- The returned merchandise will be checked by the Accredited Service Centre (ASC) to validate if the reported damage is a factory defect.
- In case the customer returns the merchandise beyond 7 days, the manufacturer’s service warranty will be applied.
Robinsons Appliance will not accept merchandise from a customer for exchange or refund if the damage is due to customer’s negligence.
Follow Robinsons Appliances Center On Social Media
Social media is an important segment of any business. It is used to make the business to socialize with its customers. In the social media the businesses can share about their newly launched products, upcoming sale, and different offers by creating a business page. Those customers who follow the page can get to know about the activities going on by the brand. Robinsons Appliances Center also has a very active connection with its customers through social media. It shares about the auctions, appliance care tips, and new products and reminds about the ongoing sale. It also shares information about how to redeem the points on membership cards by sharing videos regarding it.
If you want to follow its social media page then you can get its link to its webpage only. It has a social media page on Facebook, Instagram, and Twitter.
In this competitive world, no business can dare to lose its customer by ignoring them. Therefore, every business should give their 100% efforts toward building a strong customer care unit. Since its establishment, Robinsons Appliances Center has taken care of its customer's views, complaints and demands. It has a solid team to deal with the customers.
Phone number: +63-24772661
You can contact the team in between the working hours, which is 10 am to 6 pm.
You may also contact for general and product inquiries by emailing at firstname.lastname@example.org.
In the webpage, you can get to write directly by going through the contact us the link. There you are free to write anything about your queries. You have to give all your details along with your queries and submit it.
Robinsons Appliances Center is committed to providing quality products and services for leading a great lifestyle to its customers. By this, it has spread its stores nationwide. Shopping in the stores is easy for the customers. Find out offers exclusive for you and swing by the stores near you to discover what is stored for you there.