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About RedDoorz

RedDoorz is Southeast Asia's largest and fastest growing, technology-driven hotel management and booking platform. With over 1000 properties across South East Asia, their vision is to enable people to travel to their heart’s desire and provide an affordable, reliable stay in all major cities and destinations.

An innovative concept, RedDoorz is an ecosystem that benefits both travellers and stay partners. Customers who book RedDoorz can expect to enjoy a great experience across all the properties at the best affordable prices in the market. In addition, they can enjoy a set of standardized amenities which include free Wi-Fi, clean spotless rooms, comfy beds, TV and daily mineral water. The RedDoorz mobile app (available on Android and iOS) allows users to book a room in just a few steps, providing a safe and hassle-free experience while earning loyalty points for future stays too.

As a part of the RedDoorz brand network, hotel owners are able to grow their business and increase revenues while streamlining their operations. RedDoorz solutions help partners manage distribution, pricing, marketing, customer experience and technology solutions - offering an end-to-end platform powered by advanced technology infrastructure.

History of RedDoorz

A young brand, the company began its operations in October 2015 when the first RedDoorz property opened in Jakarta. The company then expanded into Bandung & Bali in January 2016. Finding success by taking care of a massive market need along with numerous RedDoorz promo code offers, in August 2016, the company expanded into East Java – Surabaya, as well as Bogor, Yakarta, Semarang in Indonesia.

The following year, the company started its operations in Singapore with 7 properties and the next year expanded to In Manila, Philippines. In 2018, RedDoorz reached Vietnam, becoming officially available in 4 countries.

Why choose RedDoorz as your travel partner

RedDoorz Service Guarantee ensures comfortable and clean rooms at the best price! The brand is everywhere you want to be – in 40 cities across Indonesia, 5 cities in the Philippines, as well as in Singapore and Vietnam. As the fastest growing chain of budget hotels in South East Asia, they are constantly adding hotels in new cities.

Easy booking and extra rewards – With RedDoorz, you can book hotels online in 3 easy steps. Even more, when you book on RedDoorz website, mobile site or mobile app, you can get up to 40% RedCash reward points with your booking, that you can use for all future bookings with RedDoorz.

RedDoorz Service Guarantee

  • Free Wifi
  • Satellite Television
  • Mineral Water
  • Spotless Linen
  • Clean Washrooms
  • Toiletries

How to book on RedDoorz Philippines

Booking a room on RedDoorz is extremely easy. Simply follow the steps detailed below:

Step 1: On the home page, enter your details such as city, travels dates and number of rooms and click ‘Search’.

Step 2:  You will be redirected to a page showing you all the available properties at the best prices for your destination. You can even list them by price, review score, bestsellers etc. by choosing from the filter menu on the left.

Step3: Click on the room you like and review the information given. In case you would like to reserve the room, click on the ‘Book Now’ button.

Step 4: Next you will be able to see a summary of your booking. In case you have a RedDoorz promo code 2019 or RedDoorz discount code, be sure to enter it in the box given to claim your discount. Click on ‘Continue’ when done.

Step 5: Enter all your details to confirm the booking. Once confirmed, click on final details for payments and other information.

Once your booking is complete, you will get a confirmation e-mail with your booking details for the same

Payment methods accepted at RedDoorz

To book your chosen room on this site, you can make a payment using the following methods:

  • Bank Transfer /ATM
  • Credit Card
  • In-store Payment (Alfamart), Doku Wallet, Kredivo
  • Pay at Hotel

RedDoorz sale and discount deals

Along with affordable hotel options, the site also encourages additional savings with a multitude of RedDoorz promo code offers. You can find these in the ‘Top Offers’ section on the website or check your account for latest information. To ensure you never miss out on the latest RedDoorz promo code 2019 or RedDoorz discount offer, be sure to subscribe to their newsletter.

Please note that a RedDoorz promo code 2019 can be used only by using the registered e-mail associated with the RedDoorz account.

RedDoorz promo codes and deals on ShopBack Philippines

Finding the best travel deal just got better by combining the offers on RedDorz with ShopBack Philippines. Here, one can find all the latest RedDoorz discount code deals while also earning additional cashback on every booking. Some of the offers available include:

OfferDealTerms and Conditions
RedDoorz Tagaytay PromoUp to 17.0% cashback Tagaytay Hotels starts at P804 + Get Cashback with RedDoorz Promo! Book hotels in Tagaytay on RedDoorz through ShopBack. Get the best discounts plus cashback. No code required. RedDoorz terms and conditions apply. Valid for all customers. Limited time only.
RedDoorz Pampanga PromoUp to 17.0% cashback Book Hotels in Pampanga for as low as P703 with this RedDoorz Voucher! Book hotels in Pampanga on RedDoorz through ShopBack. Get the best discounts plus cashback. No code required. RedDoorz terms and conditions apply. Valid for all customers. Limited time only.
RedDoorz Singapore PromoUp to 17.0% cashback RedDoorz Promotion on Singapore Hotels. Book now for as low as P696 + Get Cashback! Book hotels in Singapore on RedDoorz through ShopBack. Get the best discounts plus cashback. No code required. RedDoorz terms and conditions apply. Valid for all customers. Limited time only.
Budget-friendly hotels Up to 17.0% cashback Book budget-friendly hotels on RedDoorz PH for as low as PHP 699 per night Launch Upsized Cashback: Book your hotels on RedDoorz via ShopBack and get up to 9.0% Cashback

How to book on RedDoorz using ShopBack Philippines

ShopBack offers up to 17% cashback on your booking if you travel using RedDoorz. Here are the steps you need to follow to earn cashback from ShopBack:

Step 1: Visit the ShopBack website and click on the RedDoorz store at the bottom of the homepage. You can also use the search box to find the link to the link to the store.

Step 2: Click on “Activate Cashback” button on the top left corner of the page.

Step 3: Look for the latest RedDoorz coupon code or RedDoorz code in the RedDoorz promo code, coupon code, discount and voucher section.

Step 4: You will be redirected to the RedDoorz website to browse and book your travel.

Step 5: When you confirm your booking, you will be eligible to earn cashback from ShopBack.

Cancel or modify the booking on RedDoorz

You can cancel or modify the booking by reaching the customer service team through the live chat feature on the website. In addition, you need to pay attention to the policies, especially in the case of special promotions because every promotion has a different policy.

Cancellation: Cancellation can be made 24 hours prior to check-in time and will be charged IDR 25 as cancellation fee.

Reservation Data Modification: 1. Modify booking date can be done 24 hours prior to check-in date. 2. If there is a price difference, then the customer will be required to make a payment against the price difference.

Note that if you wish to cancel a confirmed booking, the cancellation policy of the Host contained in the applicable Listing will apply to such cancellation. Also, the refund will be made to the customer's account, if applicable.

If, as a guest your booking was made using an Online Travel Agent (OTA) or a Third Party Site, which has an agreement with RedDoorz, then, the cancellation and refund policies of the OTA or the Third Party Site would be applicable without RedDoorz being liable for processing or initiating a refund. However, if RedDoorz fails to provide an alternate accommodation to a guest, in case, a Partner cancels the booking, due to non-availability or for any other reason, then RedDoorz may or may not assist the Guest for the refund of booking amount from the OTA or a Third Party Site, the Guest has the responsibility of seeking refunds. 

Tips to make the most of your RedDoorz booking

Finding the detailed property direction

Detailed property direction can be found by inputting the property address and coordinate on smartphone GPS application. For your further convenience, the address details can be seen from the sent booking voucher.

The property address can be found on the upper part of the property detail. For your further convenience, the address details can also be seen from the sent booking voucher.

Check-in requirements

To make your stay easier, here are some things to be prepared for check-in:

1. Keep available the amount of one (1) room night as a deposit.

2. Be sure to read the details for each property policy which can be found on the RedDoorz site at the time of booking. There are some properties that may ask for a marriage certificate if you stay with your partner.

3. As for your additional information, the recommended time to check-in at a RedDoorz property is from 14.00 until 21.00 and check-out is at 12.00.

Check your reservation status at RedDoorz

After you finish your booking process, you will be able to view a confirmation page with the details. In addition, a copy of your booking confirmation will be sent to your registered email. After you complete your payment process, the booking voucher will be sent to your email along with the map coordinates enabling you to find the RedDoorz property easily.

Maximum capacity per room allowed at RedDoorz

The maximum capacity per room is two adults. If you want to bring your children to stay in the same room, then you can contact the customer service team through the live chat feature for additional requirements or payment changes.

You can book up to five rooms in a single reservation based on the availability of rooms in each property. In case you require more than five rooms in a single booking, please contact the customer service team to help you with your booking.

Issues with check-in or reservation

In case check-in could not be processed

Please contact the customer service team who is ready to assist you through in case of any issue. Further, there are several reasons why your check-in could not be processed:

1. Reservation process was not completed due to incomplete payment process.

2. In case of a Syariah Property - If you want to stay with your partner, then you will be asked to show your marriage certificate.

3. Operational issues at the property.

In case your reservation is not found at the hotel or there is any discrepancy, please connect with the customer care team at the earliest for assistance.

As a loyal customer of RedDoorz, you can enjoy additional benefits by becoming a RedClub Member! Some of the benefits offered to members include:

  • Extra 12% discount on top of all other offers
  • Special voucher for free stay on a birthday night
  • RedGuide to help you plan your trips in advance with exclusive discounts
  • Exclusive member-only sales

How to become a RedClub Member

Redclub membership can be purchased only on the App (Android and iOS) and Mobile Site. Please download the app and purchase membership for Php 500. Also, the membership can be purchased along with a room booking and you will be eligible to receive the Redclub discount in that same booking itself. To download the app, please visit:

Google Play 

App Store 

Contact the RedDoorz customer care team

In case of any queries or additional assistance required, you can easily connect with the customer care team via the following methods.

  • Live chat
  • Email
  • Online form

In addition, you can also follow the brand on social media to stay updated about the latest promotions and deals.




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