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Our friendly customer service team is always here to help!

At ShopBack, we all love cashouts and are constantly working on ways to pay you faster and better.

Cashing out is simple, just four simple steps!

1. Indicate your preferred bank account, PayPal account or GCash Wallet here.
2. Click on 'Total Earnings' button on the navigation bar.
3. Navigate to ‘REDEEMABLE’ SECTION.
4. Check your redeemable amount and request for a cashout.
Your cashback will be deposited in your selected bank account, PayPal account or GCash Wallet within 7-14 working days.

Here’s what you can do with cash in your GCash Wallet:
- Buy Prepaid load with an instant 10% rebate
- Withdraw cash at Globe Business Centers for a P20 charge for every P1000
- Pay Credit Card bills, Utility bills and Globe bills
- Send & receive money to & from another Globe/TM mobile phone anytime & anywhere
- Make purchases at local & US online websites using GCash American Express Virtual Pay

Still unsure?

ShopBack will reward you with a referral bonus for every new member you refer to ShopBack who signs up and then shops through us - a "qualified referral". The bonus will be credited into your ShopBack account for every qualified referral. With effect from 3 Aug, all referral bonuses will only be reflected in your ShopBack account when your referrals meet the minimum spend requirement and their cashback becomes redeemable.

A "qualified referral" is a new member of ShopBack referred by you that signs up on ShopBack and makes orders totaling a minimum spending. Any orders that do not earn cashback will not be counted towards the minimum spend requirement.

If your friend's order is later cancelled, changed or refunded and, for travel orders in particular, if no-shows occur, your referral bonus will be revoked.

A qualified referral must be generated using (i) your unique referral link or (ii) the referral methods on this page. If referred through email, your friend has to sign up on ShopBack using the referred email address.

The following is a non-exhaustive list of activities that are not permitted and that will disqualify you from earning referral bonuses: (i) self-referral, (ii) posting your referral link on any ShopBack merchant's Facebook or forum page, (iii) keyword bidding for the purpose of generating traffic to pages containing your referral link, and (iv) any similar activity determined by ShopBack in its sole discretion to be inconsistent with the purpose of ShopBack's Refer-a-Friend Programme. ShopBack reserves the right to alter the terms and conditions of this promotion.

Any infringement of the above terms and conditions would result in the loss of all bonuses. Repeat offences would result in the closure of your ShopBack account.

Still unsure?

Your friend just need to sign up through your referral link and makes orders totaling a minimum spending. Any orders that do not earn cashback will not be counted towards the minimum spend requirement.

Still unsure?