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Head and shoulders – Care for your hair using unique products
Hair is part of beauty. Who does not love their hair? To get a healthy scalp, you have to use unique products to get rid of all scalp related problems. If you are thinking about using a specialized product for your unique hair type, head and shoulders are the best choices for you. It offers unique solutions to keep your hair strong and your scalp healthy and dandruff free. Now a day dandruff is a problem faced by everyone. With an effort to get a dandruff free scalp, you might be using products, which leave your hair frizzy, dry and unmanageable. However, the company has formulated solutions to deal with all kinds of the problem after using the anti-dandruff shampoos.
Over the years, the company has been investing in research and development to provide a wide range of product lines to meet the needs of its unique customers. It has been implementing price differentiation as the business strategy to remain a market player in the hair products industry.
A Journey worth cherishing
Head and Shoulders is another name for the anti-dandruff shampoo. People use this name interchangeably. When it started in the year 1961, it was the first time people experienced the pleasure to use an anti-dandruff eliminator. Until today, the company has maintained the standard of the best anti-dandruff Shampoo Company in the world for the last half-century. Whenever it sees a drop in its sales volume, it tries to read its competitors strategy and quickly tries to improve the product offering through research and development.
The brand has a presence worldwide for the effective solution to the dandruff problems. Initially, it was producing only anti-dandruff shampoos. Over the years, it has customized the products according to the scalp type and based on the hair conditions. Every now and then, it introduces new products to the market and never fails to surprise its customers. It is one of the marketing strategies to penetrate into the new customer base. The brand is also known for endorsing celebrities for promoting its products.
Product offering from Head and Shoulders Philippines
The Head and shoulders products are available for purchase in almost all countries throughout the world. The head and shoulders shampoo and conditioners are available for Filipinos to purchase from the site. Based on your scalp type and concerns, you can browse through the product category and buy the products of your choice.
Products – The products offered through the website are mainly shampoo and conditioners. The products are further categorized into male and female. You as a shopper can buy those items according to your hair concerns such as smooth hair, damage repair, fuller and stronger hair, best scents, cooling, and for normal hair. Customers can also dry scalp, oily scalp, itchy scalp and sensitive scalp. Some of the shampoos and conditioners are cool menthol shampoo, apple fresh, smooth and silky shampoo, anti-hair fall, cool blast men, supreme moisture, and supreme smooth shampoos.
Scalp Care – Healthy hair and healthy scalp come hand in hand. The website does not only offers you products for your scalp and hair care, it also offers you to get to know about the reason behind the dandruff scalps. The scalp care includes information about the severe conditions, concerns and dandruff situations. When you click on each of the subcategories, the site will navigate you through the more descriptive articles describing each term and also provides solutions for your concerns.
- Healthy Hair – Getting a good hair definitely boosts your confidence. You can get healthy hair by using quality products suitable for your hair. This category creates awareness amongst its users about the need to know the concerns about their hair and advises you on the procedures to take proper care of your hair to keep your hair damage free always.
- New Products – the brand releases new products on the market every now and then. There is a section on the website listing all the new products from the brand. You need to go through the website only once to get a sense of what is going on in the market. The new product category also lists if there are any changes to the packaging or composition for the shampoos and conditioners.
- Appointment with a dermatologist – If you are unaware of your scalp condition and need to understand the condition and respective solution thereafter, the website helps you connect with a dermatologist, who will read your symptoms and guide you through the process to care for your scalp.
Every product you browse on the website comes with specifications such as size, purpose etc. additionally; you would get to know about the reviews from the customers for each of the products. If you have already used the products, you get to write about the products as well.
Browse products and place orders
The shopping and navigation through the Website are easy. You get the option to buy the products from the website and using the mobile app. At the very beginning, you will get an option to choose the language of your choice. The website offers you to choose from over 20 languages although most of the languages are English. You can then directly browse through the products and choose products of your choice or type a product directly, and add to cart. As you go on adding the items to the Shopping cart, you will be shown the total amount you charged to pay for your shopping. You can always go back and continue shopping at any point in time. You can always save the items in your shopping cart and come back at a later point in time to check out and pay for the items. To save the items for later purchase, you must log in to the site providing your personal information details. Once you finalize the items, you can pay for those using the payment mode of your choice. There are several payment options such as debit cards, credit cards, PayPal available to pay for your purchases from the shopping site.
As soon as you place an order with the delivery address, the company sends a confirmation email and the tracking number as soon as the items are shipped. You can track the shipped items and keep track of your order. The shipping process generally takes two days and delivery days depend on the delivery address of the order placed and the site used for the purchases.
Order Cancellations and refunds
If you have bought an Item and at a later point of the time want to change the number of items purchased or just want to cancel those items, you can cancel your purchase through the app or directly calling the customer care of the site, where you have placed your order. There are certain terms and conditions for canceling the items purchased. For the company to accept your cancel order, the items should be sealed and in a perfect condition. The terms and conditions for the purchases also vary according to the website. The processing time for your order cancellation takes up to 7 days and takes up to 10 business days to refund the amount to the bank account. If you do not receive the money back to your bank account within the time allotted, you should call the respective bank or customer care for the updates.
Discounts & Promo Codes to make your shopping experience exciting
Coupons from the website:
Unlike other brands, you do not have to hunt for coupons on this site. There is a dedicated section for getting coupons. You just have to select the mode through which you want to avail those coupons. They are available in digital format and in a printable format. To avail of those coupons, you have to log in through the site and select the coupons of your choice. Along with that, you get to save on your purchase through other means as well.
- P&G product saver codes are distributed in Sunday newspaper and booklets
- You can get the product samples for free through the website
- Saving options are available through the online purchase from other websites such as Amazon, Soap.com, P&G Shop, drugstore.com. The concept is to buy online and save more.
- Print the Voucher codes and get an offer on the purchase from the store.
Head and shoulders in partnership with other websites offer you deals to save more on your purchases. Shopback offers a cashback up to 9% from the purchases from the website. To get this offer shopback must be the last site you have accessed.
Free delivery from LAZADA across Manila metros for the groceries you purchase
- Up to 25% off on the purchases from Amazon
- Purchase from eBay and save up to 20%
- Enjoy 20% off on Head and shoulders personal care products
- Get 15% off as a promotion for the purchases from target.
These deals and coupon codes vary according to season and country. If you look for discounts from different websites, you will get the best deal for your purchases.
Social media connecting Business and customers
Social media is an important part of any business. As the name suggests, it is used to socialize the business and reach to every part of the customer base. Every company or business, especially those that are prone to fluctuations in the sales and have a low threat of entry to the market, it is important to have a presence in the social media. Social media can be used to connect with the customers and know about the products that are new in the market and to understand the response from your customers when you are about to introduce a new product. Social media connects the brand to its customers in the most effective way possible.
Head and shoulders have a very good presence in its social media. It attracts its customers through the special offers through the social media pages. Customers can go to the website and access the social media page directly. Philippines customers can follow and like the pages in the social media Facebook, twitter, LinkedIn, Instagram and take the benefits from the discount vouchers.
Customer care at your service
Fast moving consumer goods are the trickiest business as there is a chance to double the customer base overnight and at the same time, there are chances to lose them immediately as well. In this highly fluctuating industry, no business can afford to ignore their customer’s request or questions regarding the products offered. Head and Shoulders has constantly put an effort to understand its customer needs and it is so evident from the variety of products the company introduces every year. For any questions related to the products, discount coupons, and samples, Philippines customers can contact the customer care through call and email services during the business hours.
Phone: 8943955 (Metro Manila)
Email: sending an email is very easy through the website. You have to enter the reasons for writing along with your personal details such as email ID, name, and phone number. If you want to attach any document, the website offers you to do that as well. Once you fill all the information, you can press the send button and the message will directly go the customer care inbox.
FAQs - There is a section on the website for the answers related to the frequently asked questions. Before calling the customer support, or mailing them, you might want to go through this section to get your answers easily and immediately.
Getting a shampoo is not a big deal. The challenge is how much you understand your hair type and knowing the way you want to take care of it. Head and shoulders make both the task easier. If you have not visited the websites or tried the products already, please take a moment to buy it from the website at your convenience and use the products to keep your hair healthy and strong.