Freyja is the newest destination for beauty, helping you find what you love and love what you find. Shop for all things beauty from a wide array of brands and get inspiration from the community.
The name freyja (fre-ia) is the goddess of love and beauty, two things the brand celebrates. freyja is the place to shop, talk, and have fun – from brands you’ve always loved to new beauty names – you can finally get your hands on them here.
The site is a safe place to shop your beauty faves; the products are 100% authentic and the payment channels are completely secure. If online shopping isn’t for you just yet, then you can visit the brand at their community beauty hub at Glorietta 2.
History of freyja
Freyja was launched in the Philippines in October 2018 and became an instant hit owing to its wide variety of brands and beauty products. The parent company LuxAsia not only brought a website for Philippine customers but also a store in Glorietta 2. The site revolutionised beauty with its massive collection of Korean and American brands. In addition, the right freyja discount coupon or freyja discount voucher can add to massive savings while allowing you to enjoy luxurious products.
Features of freyja:
- 100% Authentic Products
- Free samples with every order
- Free Shipping across the Philippines
- 100% secure payment
Products available at freyja
This site is a one-stop hub for all beauty and cosmetic needs. The products available on the site include:
|Blushers||Facial Cleansers||Beauty Tools||Body Moisturizers & Oil|
|Eyebrow Liners||Eye Care||Pouches||Hair & Body Wash|
|Eyeliners||Lip Care||Hair Tools||Foot Care|
|Eye shadows||Facial Moisturizers||Beauty Lighting||Hand Care|
|Bases and Primers||Facial Scrubs|
|Eau de Parfum||Treatments||Earrings||Candles|
|Eau de Toilette||Conditioners||Bracelets|
How to order on freyja
At freyja, you can find both local and international brands across a variety of beauty categories. In addition, freyja coupon codes and freyja vouchers are perfect to save your money while ensuring you look gorgeous. To buy your products, follow the steps below:
Step 1: On the homepage, browse the category and then select a subcategory to locate your product. You can also use the search bar to find a specific product.
Step 2: Click on the product you like best for important information and product details. If you would like to buy the product, click on ‘Add to Cart.’ You will be able to see a confirmation for the same as a pop-up on your screen.
Step 3: If you want to add more products to your cart, you can continue shopping. To buy the products click on the cart icon at the top-right corner of your page and click on the ‘Checkout’ button.
Step 4: You will be able to see your order summary here. In case you have any freyja coupons or a freyja promo code, enter it in the space given to claim your discount.
Step 5: At this stage you will be requested to enter your account details, or you can even continue as a guest. In case you forgot to apply your code in the last step, you can enter the freyja discount codes at this stage. If you have a gift voucher you can also apply this to offset the cost of your order. On the Cart Summary or Checkout Page look for the link "Apply a freyja Gift Voucher" just below the ‘Apply a promo code’ option. Enter your unique Gift Voucher code, pin and click on "Apply". If your gift voucher does not cover the entire cost of the order, you can pay the remainder of the balance through any other payment method shown on the checkout page.
Enter your delivery and billing details and from there, you will be redirected to the payment page. Enter your payment details and once confirmed, you will receive an order confirmation via email shortly.
Note: Make sure to select free samples on the Cart Summary page! Samples are a great way to try new products and you never know, you might find something new to love.
Payment methods accepted at freyja
Here’s how you can pay:
· Credit/Debit cards (Visa and Mastercard)
· Cash-on-delivery (for select regions only)
· Online store credit
Pay via credit/debit cards using Cybersource
Freyja has partnered with Cybersource (a Visa company) to offer you a safe and secure method of paying with your Visa or MasterCard credit/debit card. Select this option on the checkout and simply key in your card details. When you pay through Cybersource you have the option of saving your card details so you can speed through checkout next time.
Pay via store credits
Store credits are spending currency that you can use to shop on freyja.com. If you have store credits to spend you will see it appear on the checkout page just above the payment options block. You need to be logged in to access your store credits balance.
If you have more store credits in your account than is the order value in your cart, you will need to pay for the order entirely via store credits. If you can only partially pay for the order with store credits, you can choose to pay for the balance via any of the other payment methods mentioned.
Freyja promotions and discount offers
Customers can get the latest glam look at extremely affordable rates with freyja deals and sale offers. Simply click on the ‘Sale’ tab on the homepage to access the latest products at amazing deals. In addition, keep a lookout for freyja codes and promotional offers by subscribing to their newsletter. Note that you can only use one Gift Voucher code and one Promotion Code per transaction.
Freyja cashback and discounts at ShopBack Philippines
Earn when you shop with cashback from ShopBack. Get the latest beauty products and fashion accessories at huge discounts. In addition, if you shop via ShopBack, you will also be eligible to earn cashback on every transaction some of the offers on the site include:
|Offer||Deal||Terms and Conditions|
|Free Shipping||Up to 4.0% cashback||Get 10% off sitewide + FREE Shipping! Buy makeup & beauty tools on a discounted price on Freyja through ShopBack. Get 10% off discount sitewide and free shipping plus cashback. Use the code GET10 to avail the promo. Freyja terms and conditions apply. Valid for all customers. Use code: GET10|
|Fashion and Beauty||Up to 4.0% cashback||Makeup, freyja, health and beauty, fashion Freyja now live on ShopBack! Free delivery, cash-on-delivery available + 4.0% Cashback The Newest Destination for Beauty in The Philippines! Enjoy Free Shipping|
How to shop on freyja using ShopBack Philippines
ShopBack offers up to 4% cashback on your items if you shop via freyja. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the freyja store at the bottom of the homepage. You can also use the search box to find the link to the link to the store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: Look for the latest freyja voucher codes in the promo code, coupon code, discount and voucher section.
Step 4: You will be redirected to the freyja website to browse and select your products.
Step 5: When you confirm your booking, you will be eligible to earn cashback from ShopBack.
Delivery and shipping at freyja
At present you can enjoy free shipping when you shop on freyja.com.
You may track your order through Ninjavan and via their “Track Your Order” link. Alternatively you can click on the shipment tracking link in the shipment confirmation e-mail sent to you when your order was shipped out.
Freyja delivers nationwide! Kindly refer to the table below for the breakdown of delivery schedule across Philippines:
|Metro Manila||1-3 Working Days|
|Luzon||3-7 Working Days|
|Visayas||3-7 Working Days|
|Mindanao||3-7 Working Days|
At this time, freyja does not deliver on Sundays and on Public Holidays. Shipping may take longer during sale periods, holidays, and extreme weather conditions.
Cancellation policy at freyja
At present you can’t change or cancel orders that are already paid for. But freyja does have a return policy for items that may be returned! But just in case, make sure you’re decided on all items in your cart before clicking proceed to purchase. Unless items are out of stock, those that show in your Order Confirmation will be shipped for sure.
Return and refund policy at freyja
At this time, freyja does not accept change of mind returns. Refunds are only possible if you have received an incorrect item, a defective item, a damaged item or if an item is missing from your order. For these cases the customer care team is available to help! Please contact the team within 7 days of receipt of your order to request for a refund.
If something’s gone wrong with your order, please live chat with the team or email them at firstname.lastname@example.org together with some images and a description of the issue you’ve faced.
Do note that returns must meet the following other conditions to be approved:
· Item must be in its original purchase condition and packaging must be unopened.
· Item must be returned with the official receipt / invoice.
· Items purchased as part of a set or a multi-item pack must be returned as a whole set.
· Items purchased on sale are non-exchangeable and non-returnable.
When your return is approved, freyja will credit your account with store credits equivalent to the refund amount so that you can shop again with ease.
Refund policy at freyja
Once a return has been accepted, you can expect to receive your refund in the form of store credits within 3 working days. In some cases, freyja may need to first receive back and evaluate your returned product so please be patient! The friendly customer care team will be in touch to guide you through the process.
Contact freyja’s customer care team
For any other assistance or query, you can contact the customer care team either via:
Email at email@example.com
Live chat: To chat with the team, drop them a message between 10am to 7pm, Mondays to Fridays.
Common topics of query include:
- Beauty advice
- Placing an order
- Tracking your purchases
- Managing your freyja account
To connect regarding feedback, collaborations, suggestions, press & media, please email the team at firstname.lastname@example.org.
You can also follow the brand on social media to know about the latest promotions and product additions. In addition, check out the community page to know what other beauty lovers and fashionistas have to say about their favourite products while also getting expert tips!
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